As part of the billing process, Warm Springs will send your hospital bill to your insurance company for payment. Please contact your insurance company approximately 30 days after your discharge to ensure that the insurance company has received your bill and has processed payment on your behalf.

After Warm Springs applies insurance payments to your account, you will receive a summary statement from Warm Springs showing the amount paid by insurance and the amount due from you. Please ensure you pay the balance by the date on the statement. In addition, your insurance company will send you an Explanation of Benefits.

Contact Information
We are available to help you with questions. Please contact us through one of the following options:

Mailing Address:
Warm Springs Rehabilitation System
Central Business Office
5101 Medical Drive
San Antonio, TX 78229

Phone Numbers:
Phone: (210) 829-1285
Phone-out of town: (800) 956-0349
Fax: (210) 829-8981
Telephone hours are from Monday-Friday, 8am-4:30pm (CST)

Hospital Admissions Offices

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